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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Reid Hargrove

April 21, 2025

5  out of  5
rating by Reid Hargrove
"The word I would use to describe having Andrea Sampson's help - "Refreshing" If there is not a "Refreshing Service" award, I would propose creating one and will pledge $10/month increase to my billing if Mrs Andrea can be the first recipient. Having to deal with customer service on a daily basis has giving me a greater appreciation for individuals that take pride in creating a positive interaction. A new company policy requiring a change in my previous coverage was the just the push I needed to search out a new insurance provider. The dread of going through another sign-up process felt more troublesome than having to track down After checking with my local network for a reference, I was connected to Andrea. Our call started off sharing a laugh in reference to our mutual contact follow by admitting my lack of knowledge navigating the insurance field or what I needed. Andrea gracefully took the lead and allowed me to forward over documents to her and reassured her team was able to satisfy each item I needed. I greatly appreciate how patient Andrea was as some steps required processing or approval time where, in past experiences, some service providers may place on hold or reconvene at a later time unspecified. She took this time to answer each question and even explain the steps to take should I ever need any of the renters/fire/auto/umbrella.. etc coverages. As more short delays came about (feeling confident/comfortable) our conversation unconsciously moved beyond insurance as if catching up with an old friend. This is when I went from greatly appreciating Andreas positive professionalism to truly admiring how she practices life. I learned that Andrea with-in the last few weeks had a bachelorette party, a sister pass away, and got married. Even with the rollercoaster of recent life, I sincerely want to Acknowledge Andrea for providing undoubtedly the most "Refreshing" service/support I have ever experienced. 10/10 will be recommending to all family and friends!! Reid H"
We responded:
"Thank you, Reid, for sharing your experience with Andrea! It’s great to hear that she made the process go smoothly and that you had a positive interaction. Andrea’s commitment to helping others really stands out, and we’re fortunate to have her on our team. Your kind words are truly appreciated. If you have any questions or need anything down the road, please feel free to reach out to us."
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blvd bikes

April 16, 2025

5  out of  5
rating by blvd bikes
"Katelyn was a huge help in getting my partner and I set up with our vehicle and renters insurance! Couldn't have asked for a better experience"
We responded:
"Thank you so much for your feedback! I'm glad to hear that Katelyn was able to assist you and your partner with your insurance. We strive to provide the best experience possible, and it's wonderful to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out to our office!"
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Saun Williams

April 4, 2025

5  out of  5
rating by Saun Williams
"Katelyn is the rep who helped me with my policy she actually took the time to explain the different choices that were available to me and what would fit my needs as a customer she was very professional and I was very happy with the outcome..."
We responded:
"Thank you, Saun, for sharing your experience! I'm glad to hear that Katelyn was able to assist you with your policy and provide clear explanations of your options. It's wonderful to know you were satisfied with the outcome. If you have any more questions or need further assistance, please feel free to reach out."
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ANTHONY CECIL

March 31, 2025

5  out of  5
rating by ANTHONY CECIL
"Carly is great!! She has helped me out a lot and has been very patient with me during all of my changes and needs. Thanks Carly!!"
We responded:
"Thank you, Anthony! I'm happy to hear that Carly has been able to assist you with your needs. Her patience and dedication are truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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bjh hollowell

March 31, 2025

5  out of  5
rating by bjh hollowell
"First class service and protection to give you peace of mind. Katelyn was fantastic to get everything set up,"
We responded:
"Thank you for your wonderful feedback! I'm glad to know that Katelyn provided you with first-class service and peace of mind. If you have any further questions or need assistance, feel free to reach out. We're here to help!"
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Mandy Rebugio

March 31, 2025

5  out of  5
rating by Mandy Rebugio
"I had the pleasure to work with Allen Sims and I must say I'd give 10 stars if I could! The professionalism and knowledge are spot on! He not only helped me saving money by bundling my home, auto, and life insurance, he has top customer service qualities that are hard to find these days. Allen goes above and beyond for his clients. I will recommend him as my insurance agent to all my family and friends! Thank you State Farm, and Thank you Allen Sims for your great service!"
We responded:
"Thank you so much, Mandy, for such wonderful feedback! I'm delighted to hear about your positive experience with Allen. His dedication to providing exceptional service and helping you save money is truly commendable. We're grateful to have him on our team. If you ever need further assistance or have any questions, please feel free to reach out. Your recommendations mean a lot to us!"
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Richard Robinson

March 31, 2025

5  out of  5
rating by Richard Robinson
"I had a great experience working with Allen Sims for my auto and rental insurance. He was professional, efficient, and got me a competitive quote quickly. I really appreciated that he didn’t pressure me into making a decision and took the time to answer all my questions. Highly recommend Allen for anyone looking for a smooth and stress free insurance process!"
We responded:
"Richard, thanks for sharing your experience! I'm glad to hear that Allen provided you with professional and efficient service, and that he was able to offer a competitive quote without any pressure. It's wonderful to know that he took the time to address all your questions, making the process smooth and stress-free. If you need any further assistance or have more questions, feel free to reach out to our office."
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contemporary gospel

March 30, 2025

5  out of  5
rating by contemporary gospel
"I had the best experience with state farm.My agent Carly was so friendly and helpful and I got a great quote on my house insurance.Must say I am completely satisfied🙂"
We responded:
"Thank you so much for sharing your experience! I'm delighted to hear that Carly was friendly and helpful in assisting you with your insurance. It's wonderful to know you're completely satisfied with the quote you received. If you have any more questions or need further assistance, feel free to reach out anytime."
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Aaron Wright

March 29, 2025

5  out of  5
rating by Aaron Wright
"Thank you, Alan Sims for the awesome job. You did selling me. My home insurance auto insurance great job The savings that I’m is awesome thank you again for the great job Allen sims."
We responded:
"Thank you, Aaron, for sharing your experience! I'm happy to hear that Alan Sims was able to assist you with your insurance needs. It's wonderful to know you're satisfied with the savings. If you have any questions or need further assistance, feel free to reach out to our office anytime."
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Reginald Sims

March 29, 2025

5  out of  5
rating by Reginald Sims
"Allen Sims is an exceptional representative. He was incredibly attentive and took the time to thoroughly explain the different types of insurance and helped me determine the best option for my needs. I highly recommend him—10/10 experience!"
We responded:
"Thank you, Reginald, for sharing your experience! I'm delighted to hear that Allen provided such attentive service and helped you find the right insurance option. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, please don't hesitate to reach out!"
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Audra Cooper

March 25, 2025

5  out of  5
rating by Audra Cooper
"Carly O’Daniel was amazing. She helped to save us over $300 a month on our insurance. I would highly recommend her if you are looking for a change. Extremely helpful and easy to work with."
We responded:
"Thank you, Audra, for sharing your experience! I'm happy to hear that Carly was able to assist you in saving money on your insurance. Her dedication to being helpful and easy to work with is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Ana Serna

March 21, 2025

5  out of  5
rating by Ana Serna
"Monserrat muy buen trato muchas gracias por tu ayuda"
We responded:
"¡Gracias, Ana! Nos alegra saber que Monserrat te brindó un trato excelente. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡Que tengas un gran día!"
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Angela Kelly

March 20, 2025

5  out of  5
rating by Angela Kelly
"There should be a ten star rating for Katelyn! She was very professional and went above and beyond in helping me get auto insurance . She was so helpful that I decided to purchase life insurance policies for my family as well. Thanks Katelyn for a wonderful experience! I’m sending people your way if they are needing coverage , because everyone deserves a great experience!"
We responded:
"Thank you, Angela, for your fantastic feedback! I'm delighted to hear that Katelyn provided such exceptional service and helped you with both insurance. Your recommendation means a lot to us, and we're here to assist with any future needs. Feel free to reach out anytime!"
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Diane Galloway

March 3, 2025

5  out of  5
rating by Diane Galloway
"Katelyn is such a professional person.she took the time to help our family to get car insurance she was very helpful, easy-going friendly and bright so if you ever need any kind of insurance call State Farm."
We responded:
"Thank you, Diane, for sharing your experience! I'm happy to know that Katelyn provided such helpful and friendly service while assisting your family with insurance. Your recommendation means a lot to us. If you ever have more insurance needs or questions, feel free to reach out!"
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Dakota Shields

February 23, 2025

5  out of  5
rating by Dakota Shields
"Cris took care of me when I needed car insurance. She did everything she could do to save me money and let me know she cared. She suggested life insurance to help me bundle because I live with family. If you are looking for someone who cares for you like she does her family please ask for Cris!"
We responded:
"Thank you, Dakota, for sharing your experience! I'm happy to hear that Cris was able to assist you with your insurance needs and help you save money. Her dedication to providing personalized care is truly appreciated. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
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Brisco Darlin

January 30, 2025

5  out of  5
rating by Brisco Darlin
"I had a couple of booking and coverage questions about my policies, and Sheila handled them with professionalism and a quick response. I appreciate that, and I know with comfort that I can reach out to her again and receive the same quality service. Bill C"
We responded:
"Thank you, Brisco, for sharing your experience! I'm happy to hear that Sheila was able to assist you with your booking and coverage questions efficiently. It's great to know you feel comfortable reaching out for future assistance. We're here whenever you need us!"
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Eric Ornduff

January 29, 2025

5  out of  5
rating by Eric Ornduff
"Katelyn was amazing with helping me getting things straightened out and very knowledgeable, friendly,around great to deal with was quick to get things taken care of thank you so much"
We responded:
"Thank you, Eric, for sharing your experience! I'm happy to hear that Katelyn was able to assist you efficiently and provide the knowledgeable and friendly service you deserve. We appreciate your kind words and are here for any future needs or questions you might have."
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Christa Dickerson

January 25, 2025

5  out of  5
rating by Christa Dickerson
"We have been looking for insurance for monthsss due to 2 claims we had previously due to weather. We finally found Carly with State Farm and she has been Great from the start. I will be reaching out to see if she can help with car insurance soon. We appreciate Carly!"
We responded:
"Thank you, Christa, for sharing your experience! I'm glad Carly has been able to assist you with your insurance needs. It's wonderful to know that you found the right fit after searching for so long. If you have any questions or need help with car insurance, feel free to reach out. We're here to support you!"
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Hayli Warren

January 24, 2025

5  out of  5
rating by Hayli Warren
"I worked with Carly to insure my new car! She was very polite, helpful and patient!"
We responded:
"Thank you, Hayli, for sharing your experience! I'm happy to know that Carly was polite, helpful, and patient while assisting you. Our team is dedicated to providing personalized service, and it's great to see that reflected in your feedback. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
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Eduardo Guevara

January 15, 2025

5  out of  5
rating by Eduardo Guevara
"Everything was good"
We responded:
"Thank you, Eduardo, for your feedback! I'm glad you had a positive experience with us. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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DeKitra Durant

January 13, 2025

5  out of  5
rating by DeKitra Durant
"I worked with Carly last week, and she was amazing. She was very attentive and sweet. Although I would have loved to meet her in person, I am glad that there are reps who work from home who are available and reliable. We completed all documents and processes in under thirty minutes because of how well she prepared me earlier that day. I am glad I switched back to State Farm."
We responded:
"Thank you, DeKitra, for sharing your experience! I'm delighted to hear that Carly provided such attentive and sweet service. It's wonderful to know that our remote representatives are making a positive impact and ensuring a smooth process. We're happy to have you back with our Memphis office, and if you need anything else, feel free to reach out!"
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Denver Bowling

January 7, 2025

5  out of  5
rating by Denver Bowling
"Very friendly and absolutely amazing service!! Would recommend to anyone who asks!!"
We responded:
"Thank you, Denver, for your fantastic review! I'm happy to know you found our service amazing and friendly. Your recommendation means a lot to us. "
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Tonya Richardson-Clayton

January 3, 2025

5  out of  5
rating by Tonya Richardson-Clayton
"Carly is very knowledgeable and extremely nice. She knows exactly what she's doing."
We responded:
"Tonya, thank you for sharing your positive experience! I'm happy to hear that Carly's expertise and friendly demeanor made a difference for you. We're grateful to have her as part of our team. If you have any more questions or need assistance, feel free to reach out!"
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Jessica Verbiest

December 18, 2024

1  out of  5
rating by Jessica Verbiest
"Called me 3 times 9:51, 9:53, 9:55 back to back to back to solicit their insurance. When I told them no they persisted by asking two more times with different words. Called me more than if it was a family member having a crisis or emergency....crazy."
We responded:
"Jessica, Thank you for taking the time to share your feedback. We sincerely apologize if our follow-up came across as excessive or intrusive. Our team strives to connect with potential customers who have inquired for a quote in a timely manner to provide assistance, but we understand that our approach may have felt overwhelming in this instance. If you have additional feedback, please don’t hesitate to reach out to our office directly. We are here to help."
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David Lawson

December 10, 2024

5  out of  5
rating by David Lawson
"Working with Steve has been dope for real. I ignored his calls probably a dozen times but when I decided I was ready for life insurance he was there. And since we’ve started working together, it’s been nothing short of an incredible experience. Never once did he make me feel pressured or being sold to. Instead he been working with me to find the best solution for me and my family. I’d definitely recommend 1. Everybody get life insurance 2. You get life insurance from Steve Evans. He mentioned a couple other things too that I’d normally roll my eyes at but idk, I might just listen now."
We responded:
"David, thank you for sharing your experience! I'm glad to hear that Steve has been able to assist you with your insurance needs without making you feel pressured. It's wonderful to know that you feel supported in finding the best solution for your family. We appreciate your recommendation and are here for any future needs or questions you might have. Thanks again!"